Artisan Lounge

The staff always group together, showing their backs to the guests, not attentive at all.

Nth much great service in general I like it a lot

Very nice environment and courtesy service. However, could check Kids’ cutlery as obvious bites marks can be seen, which does not feel pleasant during covid.

Expect to have more variety of food choices! The desert is excellent! If the tea pot can be provided with a warmer or fire heater, that would be excellent.

The tea set was delicious and music among the Lobby was very Xmas atmosphere

沒有卡位....預訂座位唔太理想..喜歡比較入的位置..反而平時沒有預訂位置座的位會好一些.. tea set 可以考慮多些咸點....甜點有點多..不過整體味道是不錯 職員主動介紹食物..亦不停自動加水..限時二小時有小小短..二個半鐘...感覺會好一些.. Overall is not bad, but can be better.

Quite a pleasant one. Though the restaurant was full, they can still offer me the table on time.

The afternoon tea set not only looked good but tasted good. Staffs were attentive and nice! Will definitely revisit 😬

The food is tasty and environment is nice. It is a good place for ladies to enjoy a relax afternoon.😊

So so service as waiter ignores my enquiry for several times！But food is good and nice environment. Hope to improve service

The set dinner was not suitable for vegetarians and only one hour before did they call to say no alcohol could be served

Service and environment is good Tea set is nice ...

Food is good but Walter response us slow. Wait for long time to refill tea. Besides, dont know still water charged $50.

Kind staff and nice atmosphere. Would want to visit again.

Excellent environment! I had the tea set with my friend, the food is average while the staff are nice!

the atmosphere is good but the music is very loud